The European Banking Authority (EBA) published its Guidelines on the use of remote customer onboarding solutions^[1].

The guidelines apply to credit and financial institutions as defined in Directive (EU) 2015/849 ^[2].

The guidelines set out the steps that credit and financial institutions should take to ensure safe customer onboarding, in line with the AML/CFT

and data protection framework.

The guidelines are to provide more clarity about what is, and what is not, allowed when credit and financial institutions accept new customers and new and/or innovative forms of customer identification.

The guidelines will enter into force 6 months after their publication in all EU official languages. Translation work is now in progress.

More information and the text of the Guidelines are available here:

https://www.eba.europa.eu/eba-publishes-guidelines-remote-customer-onboarding

^[1] Guidelines on the use of Remote Customer Onboarding Solutions under Article 13(1) of Directive (EU) 2015/849.

^[2] Article 3 points (1) and (2) of Directive (EU) 2015/849 of the European Parliament and of the Council of 20 May 2015 on the prevention of the use of the financial system for the purposes of money laundering or terrorist financing, amending Regulation (EU) No 648/2012 of the European Parliament and of the Council, and repealing Directive 2005/60/EC of the European Parliament and of the Council and Commission Directive 2006/70/EC.